We want you to feel confident in your Lavinii experience.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at support@lavinii.com with your order details and a photo of the issue. We will be happy to assist you.
Unopened and unused products may be eligible for return within 7 days of delivery.
Shipping costs are non-refundable.
Pre-order items are final sale and cannot be canceled or refunded once the order is placed.
Please ensure the correct shipping address is entered at checkout. We are not responsible for lost packages due to incorrect address information.